State Farm® Insurance Agent Steven Morton
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Matt Little
November 8, 2024
"Called on a Monday to get a policy cancelled effective Wednesday. Checked on it on Friday and policy was still not cancelled. The office is apparently closed on Fridays. Customer service said only the local agent could cancel the policy and there was nothing they could do until the McKenzie agents got to it for cancellation."
"Good Morning Matt. I apologize you did not receive the service you expected from our office. Unfortunately the person you spoke to on Monday was not in our office but in a call center for requests outside of business hours. They relayed a request to us and since then we have been unable to reach you to confirm the details of your policy/request. Please call our office during business hours of 9a-5:30p at 731-352-2244 and we can take care of that policy for you. Also, yes, our office is temporarily closed on Fridays. I apologize if this is inconvenient. "
Johnathan Nazarian
November 14, 2023
"It's important to have an honest and trustworthy professional when working with insurance policies. Tim Milligan is exactly that. He is an excellent communicator, takes time to listen to your needs, and will make sound and honest advice to tailor your policy to your specific needs."
Steve Edwards
November 13, 2023
"Tim Milligan is one of the most trustworthy, dependable individuals, I have ever known, with the highest possible degree of character and integrity. He is excellent and customer service and his work ethic."
Marisol edmaiston
November 13, 2023
"Tim Milligan is great person to help you out in your needs! He’s very hospitable, loving, kind, caring, and very genuine."
"Could not agree more Marisol! Thanks for the review of our office!"
Jeremy Carver
November 13, 2023
"Tim Milligan is the BEST!"
"Thanks for the review Jeremy! "
Noah McCubbin
November 12, 2023
"My experience was amazing and so was the service I received from Lani!"
"Thanks for letting us know Noah! Glad we were able to help you with your insurance needs!"
PETIE GUNZ
November 9, 2023
"I would recommend the McKenzie staff to anyone no matter who I get on the phone they always point me in the right direction definitely a five star staff with five star service"
"Thanks so much for the review Petie! We are glad to have you apart of the State Farm fam!"
Jared Cotton
November 8, 2023
"Great office! Marissa is great to work with, and makes everything so easy!"
"Thanks so much Jared! We greatly appreciate the feedback!"
aluu cart
November 8, 2023
"Lani was wonderful, she was very professional and patient walking me through all the options that they had to offer, great agent, and great insurance!"
"Thanks so much for the review!"
Steve Willeford
November 8, 2023
"Tim Milligan is a man of character and integrity. Business with Tim will assure you of a trustworthy experience."
"Thanks so much for the review Steve! Tim is a great asset on our team! "
Celyon Castle
November 7, 2023
"Amazing and wonderful service! Shout out to Lani who I spoke with. She answered each and every question I had and was excellent at helping me out! Thanks for making my experience easier!"
"Thanks for the feedback Ceylon! Glad Lani could help life go right for you!"
Jason Martin
November 7, 2023
"You can count on Tim Milligan to look out for your best interests. He’s a great guy with great experience. Someone you can trust to be there when life throws you a curve. Great agent!"
"Absolutely Jason! Tim is a great agent! Thanks for the feedback!"
